Another successful project

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About the partner


  • 2 campaigns created

Insan - which means ‘Human’ - is a non-profit organisation that offers psychosocial support to Syrian refugees, plus training to those working in refugee camps. It was set up by a group of psychologists back in 2012, as a response to the atrocities of the first rape cases in Homs, Syria.


  • Partner Vetted on 03/07/2017

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Campaign Phases

  • 1.

    The fundraising stage

    The campaign is currently underway. Why not support it yourself and take it closer to its target...

  • 2.

    Funds raised successfully

    Great news! The campaign reached its target and plans are now being made to put the donations to good use.

  • 3.

    Project in progress

    The local humanitarian organisation is now using the funds it has raised to provide crucial on-the-ground support to local communities.

  • 4.

    Another successful project

    Thanks! Your kind support has helped this local humanitarian organisation to reduce suffering and save lives in a war-torn community.

Status of Campaign: Project in Progress

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    Raising Funds

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    Success Funded

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    Project in Progress

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    Project Successful

A Lifeline For Survival

Eastern Ghouta is in a state of emergency. Around 400,000 civilians are trapped, suffering starvation and intensive bombing, with schools and medical facilities being deliberately targeted. Aid can't yet reach these people – but our crucial psychosocial support can. We urgently need funding to continue to provide this vital lifeline.
  • goal of


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funds raised

    • 100%

    • (£0 remaining)

Yes! We did it! Thank you.

for the community of

Eastern Ghouta, Rural Damascus


"Since the siege began [in 2013] I’ve been asking myself, why am I here? Trying to find some meaning. One day I realised, I am here because my daughters and my husband need me, my siblings treat me like their mother because we have lost ours. So the reason I am surviving is my family."

A State Of Emergency

Imagine being imprisoned in your own home as bombs rain down day after day, destroying your community and killing your family and friends. That's the horrific reality faced by those in besieged Eastern Ghouta. 

The situation is critical. The conflict in the area is reminiscent of Aleppo last November – but unlike Aleppo, there is very little coverage in the West of these shocking circumstances. The military campaign has intensified since November as armed groups fight to gain control of the area. Civilians trapped here are now experiencing the area's worst-ever shelling, with vicious new cluster bombs making it too dangerous to leave their homes. 

The conflict is so extreme that aid can't yet get through. But technology can reach where people cannot tread, and our psychosocial support offers hope to those with nowhere else to turn.

Psychosocial Support: A Vital Resource

For most of us, the terror of living in a war zone is inconceivable. But we've all experienced times when we've needed emotional support - or have helped our friends and family through tough times. 

INSAN has already begun a programme to provide this critical psychological care for the civilians in Eastern Ghouta. It's a vital resource, helping people to stay resilient as their lives are in constant danger, and to support their communities. For many, it's their only hope.

As the unrelenting conflict reaches emergency levels, we are seeking urgent funding to continue to provide this essential lifeline.

How We Can Help

In July 2017, 54 CanDoers assisted our project to deliver a 12-step training programme to 14 female school teachers in Eastern Ghouta. The programme provided them with strategies to endure living in a war zone. They became the INSAN psychosocial field team, learning how to support themselves and others in these horrific circumstances.

INSAN's expert team are now in almost constant contact with these 14 women via WhatsApp, especially while they are sheltering during the bombing. We provide intensive psychosocial care and techniques that help them deal with their fear and distress.
The message exchanges provide reassurance and encouragement, allowing them to emotionally offload and stay strong. The WhatsApp group chat has become a virtual safe-haven for the women. The programme has transformed their lives and those of their communities, giving them the tools to keep going until the day that aid can reach them.

Stepping Up Our Support

As conditions become increasingly dangerous, the women need this lifeline more urgently than ever. They also need access to assistance that can be provided even when we are offline or if the internet is down. We have been working on a prototype self-help mobile app, which will provide the basic techniques of psychosocial support.

The app – which will be a small file and one-time download – will also provide advice and guidance, plus access to the content of the 12-step programme. We will include an optional feature to communicate directly with a psychologist, who can give individual counselling when needed.

The successfully funded campaign will provide:

  • Continued psychosocial support to our 14 women field team via a WhatsApp group facilitated by INSAN psychologists
  • Psychosocial support to our 14 women’s personal network via WhatsApp facilitated by INSAN psychologists, supported by the field team
  • A self-help mobile app to provide basic psychosocial techniques, advice and guidance.

This work is a critical lifeline for the people of Eastern Ghouta. Please support and contribute whatever you can to our campaign.


Lifeline partnership

We are delighted to announce that this campaign has been part-funded by the Syrian Refugee Relief Fund.

“When we learnt about CanDo and its partner Insan’s work, we knew immediately we wanted to help this important psychosocial project with the women of East Ghouta” said Brian Cross, trustee.

“Being a small, responsive organisation we were able to provide the necessary funds to complete the app development. We look forward to hearing about the considerable benefits it will bring, we’re sure this is precisely what our generous donors would want to hear about.”

About the Syrian Refugee Relief Fund

The Syrian Refugee Relief Fund is a small charity co-founded by Will Wintercross, a Daily Telegraph journalist who has covered the Syrian war. Will saw first-hand the death, destruction and displacement of the Syrian people and was deeply moved by his experience. On returning home to the UK he was determined to give something back on a humanitarian level. The Syrian Refugee Relief Fund has been partnered with Syria Relief, another UK registered charity that works on the ground, for the past 3 years. They have been financially supporting Syria Relief’s Orphans Programme and their Prosthetic Limbs clinics.


Did you know?

By donating

£ 15 it would cover psychosocial support for 1 woman for 1 month
£ 50 it would cover psychosocial support for 1 woman for 3 months
£ 100 it would cover the app for 15 people* 
£ 150 it would cover the app for 20 people*
£ 200 it would cover psychosocial support for our 14 women field team for 1 month
£ 500 it would cover the app for 70 people*

*estimated on the total number of downloads = 600

Why crowdfunding?

As an organisation we do not have any other access to direct funding. Crowdfunding is incredibly important for us in order to raise money quickly for essential health projects. Because of this lack of direct funding, if we do not reach our fundraising target the project cannot go ahead – we simply do not have any other method to ‘top-up’ the budget required. 

For more info on this - please see CanDo’s FAQs ‘What is all-or-nothing crowdfunding?’ and ‘What happens if a campaign doesn’t reach its target?’ 


Please support us however you can.

Thank you.



Learn more about Insan




Our budget



Project staff



App server



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Total Campaign Amount




You did it again! Thank you

Your support will help ease the suffering of many women in besieged Ghouta. Sincere thanks to everyone donated towards this project - every donation warmed our heart. Special gratitude to SYRIAN REFUGEE RELIEF FUND supported our campaign to allow us to reach our funding goal. We will keep you informed of our progress. Thank you again, the INSAN team


Campaign Started



Fri, 19/01/2018 - 12:35

Your support will help ease the suffering of many women in besieged Ghouta.
Sincere thanks to everyone donated towards this project - every donation warmed our heart.

Special gratitude to SYRIAN REFUGEE RELIEF FUND supported our campaign to allow us to reach our funding goal.
We will keep you informed of our progress.

Thank you again, the INSAN team

Syrian Refugee Relief Fund's picture
Wed, 17/01/2018 - 18:50

The Syrian Refugee Relief Fund are delighted to support this campaign.

INSAN's picture
Thu, 18/01/2018 - 04:02

Your contribution has not only saved the campaign, but it will save dozens of women in Al-Gauta and make them effective again in their society.
Thanks a lot to The Syrian Refugee Relief Fund!

Thu, 28/12/2017 - 12:22

The siege of Eastern Ghouta is a crime against humanity.

INSAN's picture
Fri, 29/12/2017 - 19:45

Thanks for your contribution against this crime.

Tue, 26/12/2017 - 16:43

Because I am safe but others are not.

INSAN's picture
Fri, 29/12/2017 - 19:42

We strive for the safety of souls and humanity

Yosha Prasad's picture
Mon, 25/12/2017 - 12:32

Well done on your remarkable work.

INSAN's picture
Fri, 29/12/2017 - 19:41

Thank you for your nice words and support.

Sun, 24/12/2017 - 21:59

We just want to contribute to something that will so clearly help and must be so desperately needed.

INSAN's picture
Fri, 29/12/2017 - 19:39

This project will use technology to help people under siege remotely. Thanks for supporting us.

Kholoud Mansour's picture
Fri, 22/12/2017 - 13:17

Insan, your work is fantastic. Your energy, commitment, creativity, team work and faithful are so inspiring. Simply love you and love your work

INSAN's picture
Fri, 29/12/2017 - 19:31

We are doing just a little job. The need is enormous and we rely on your support and assistance.
Thank you very much.

Thu, 21/12/2017 - 16:22

Admiration for a lady named Rola known to my step daughter.

INSAN's picture
Fri, 29/12/2017 - 19:15

Admiration from us also to you and to Mrs. Rola and all her team.

Thu, 21/12/2017 - 11:55

I admire the great work you're doing x

INSAN's picture
Fri, 29/12/2017 - 19:12

Your support is a major reason to succeed in this project.

Tue, 19/12/2017 - 16:44

I am only sorry this is so small. You are doing wonderful work

INSAN's picture
Fri, 29/12/2017 - 19:09

We appreciate this great help. Thank you for supporting this project.

Yasmyn Rybak-Rajewski's picture
Tue, 19/12/2017 - 11:24

Thank you for your important work

INSAN's picture
Fri, 29/12/2017 - 19:06

Your support is a great help to us in this project. Thanks.

Tue, 19/12/2017 - 02:20

As humanity we can do better. Thank you for taking steps towards that.

INSAN's picture
Fri, 29/12/2017 - 19:03

Thank you and appreciating your support.

Judith Emanuel's picture
Mon, 18/12/2017 - 10:28

Because it is something little I can do.

INSAN's picture
Fri, 29/12/2017 - 18:58

It is not how much but it is your feeling towards the humanity. Thanks.

Sun, 17/12/2017 - 19:21

I know its not much but I hope that if everyone does what they can, then maybe a real difference can be made.

INSAN's picture
Fri, 29/12/2017 - 18:56

Yes, hand by hand we can achieve all our goals. This is the crowd funding.
Thank you for your donation.

Sun, 17/12/2017 - 18:12

To help care for the carers

INSAN's picture
Fri, 29/12/2017 - 18:47

Supporting the helpers is a great and appreciated help.

Sun, 17/12/2017 - 17:53

Stay strong. You guys are amazing

INSAN's picture
Fri, 29/12/2017 - 18:43

We play a small role in this great task. But your support is the most important part of it.

Sun, 17/12/2017 - 15:26

Thank you for doing this vital work in such difficult conditions - in awe of your strength and humanity

INSAN's picture
Fri, 29/12/2017 - 18:33

We must challenge the difficulties in order to help humanity. Appreciating your support.

Sun, 17/12/2017 - 14:48

Good luck with your campaign.

INSAN's picture
Fri, 29/12/2017 - 18:30

Thanks for your nice words and support.

Sun, 17/12/2017 - 12:49

wishing to support the people of Eastern Ghouta

INSAN's picture
Fri, 29/12/2017 - 18:29

Thanks for your support. It is a great help towards this goal.

Sun, 17/12/2017 - 11:31

Mental health support to deal with trauma is so important, as is the support for the people looking after others. Keep up the fantastic work.

INSAN's picture
Fri, 29/12/2017 - 18:25

Doing our best to fill the gap in mental health support in areas under siege. Your support to this project is a great step towards success.

Mon, 11/12/2017 - 22:54

Women need our help, they are our bearers and blessings

INSAN's picture
Fri, 29/12/2017 - 18:18

That's right! Women are the most important part of any society. Your support is very appreciated.

Sun, 10/12/2017 - 16:14

I hope this goes a little way in helping you and the good work you do

INSAN's picture
Fri, 29/12/2017 - 18:15

Actually, it is a great help from you. Thank you for your donation.

Sat, 09/12/2017 - 15:01

All my love at Christmas

INSAN's picture
Fri, 29/12/2017 - 18:13

Thank you for your feelings and support.

Thu, 07/12/2017 - 14:37

Well done for all the work you do to make a difference!

INSAN's picture
Fri, 29/12/2017 - 18:09

Our mission is to reform the souls for the reform of life.
We appreciate your support to this project.

Thu, 07/12/2017 - 10:14

Insan team, you are an inspiration to us all. Keep up the amazing work.

INSAN's picture
Fri, 29/12/2017 - 18:03

It is our obligation and we strive to achieve it by all means. Your support is the basis of our success.

Thu, 07/12/2017 - 10:02

I love your work and your humanity

INSAN's picture
Fri, 29/12/2017 - 17:54

Humanity is what we believe in. Thanks for your support.

Wed, 06/12/2017 - 13:24

Insan you are an inspiration. My heart bleeds for E Ghouta and Syria

INSAN's picture
Fri, 29/12/2017 - 17:52

Donors like you are the ones who make the way for us to help affected people. Thank you.


44 CanDoers from 4 countries
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